That’s right folks! The same people that brought Tampa Bay the worst service and support ever from a phone/Internet carrier that to my knowledge anyone in this area has ever seen, now incredulously is sending out invoices to businesses asking them to also trust them with their phone systems !!
After an inexcusably rough transition from Verizon, Frontier’s Chairman and other top executives have been making recent statements to the media saying basically that “all is well” here in Tampa Bay and they folks can move forward trusting that Frontier will be a reliable internet service and cable provider! As someone who lives and breathes such issues on a regular basis my response to that was..,
You have got to be kidding!!
If the folks at Frontier sincerely want to clean up their image here in the Tampa Market– here are some suggestions I have for you to turn things around:
Last week my company’s IT person informed me that security and maintenance upgrades were needed on our main office computer. Like just about all business owners these days without hesitation I authorized him to move forward with it!
Yet when I speak to business owners and managers about taking the same approach with their telephone system most times I get a very different response! This in spite of the fact that the need and sense of urgency are very much the same! The reason I think is first of foremost due to the fact that;