Archive for service excellence

Why I recommend Brighthouse Firewall

Fact is all  that all businesses need a firewall. This is the most affordable solution I have seen yet!Here are the benefits:

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Now Frontier Wants Your Phone System Business too

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IMPORTANT ALERT TO ALL BUSINESS OWNERS AND MANAGERS: You won’t believe who is now trying to get your company to trust them with your phones!

That’s right folks! The same people that brought  Tampa Bay the worst service and support  ever from a phone/Internet carrier that to my knowledge anyone in this area  has ever seen, now incredulously is sending out invoices to businesses  asking them to also trust them with their phone systems !!

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Restoring Frontier’s Credibility In Tampa Bay

After an inexcusably rough transition from Verizon, Frontier’s Chairman and other top executives have been making  recent statements to the media saying basically that “all is well” here in Tampa Bay and they folks can move forward  trusting  that Frontier will be a reliable internet service and cable provider! As someone who lives and breathes such issues on a regular basis my response to that was..,

You have got to be kidding!!

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If the folks at Frontier sincerely want to clean up their image here in  the Tampa Market– here are some suggestions I have  for you to turn things around:

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Business Phones Systems Should be Maintained just like Computers

Last week my company’s IT person informed me that security and maintenance upgrades were needed on our main office computer. Like just about all business owners these days without hesitation I authorized him to move forward with it!

Yet when I speak to business owners and managers about taking the same approach with their telephone system most times I get a very different response! This  in spite of the fact that the need and sense of urgency are  very much the same!  The reason I think is first of foremost due to the fact that;

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Hotel Phone System Products from JHB

JHB Telephone is pleased to announce our Affordable Cloud Based Service Solutions (including phone equipment) that’s perfect for the Hotel and Motel Industry!

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