Archive for telephone equipment

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Review: Polycom VVX 600IP Touchscreen speaker display phone

Touchscreen business phones are starting to proliferate, and that’s technology that can make your company very happy.

But, as with anything, there’s those that can be highly recommended, and those that…well…let’s just say don’t fall into that category.

I can highly recommend the Polycom VVX 600IP Touchscreen speaker display phone.

Polycom 600

What to like…Pretty much everything: Thumbs-Up

  • Except for the key pad and a few ancillary buttons  the phone is totally  touch screen, making it easy to add any combination of 20 incoming call appearances
  • 1 touch speed dial numbers & 1 touch intercoms or busy lamp fields (so you can see when a given person is on their phone)
  • Phones are Bluetooth compatible, allowing you to take the same cordless earpiece you use on your mobile phone and use it on/with your office  phone
  • The speakerphone is excellent (a big change for Polycom, since for years they made only high quality conference room phones); it’s so good in fact that for 80% of my calls I don’t need to use my headset and people don’t know I am on a speakerphone.

What to dislike:THUMBS-DOWN

The only downside if this is your first touchscreen phone is the learning curve.  Like any new phone it takes a little time to learn how to program items on the phone but even then most of it is just common sense. After a little one-time guidance a person should easily be able to pick up how to make changes and additions to their phone.  Also on future software releases I would love to see Polycom add a Wi-Fi programming feature that would allow one to program their VVX 600 phones from their PC, laptop or tablet.

Overall Rating: Five  stars...I find this VVX 600 to  be the single best office phone from any manufacturer I ever seen!  I expect that anyone who puts one on their desk will love it!

Now Frontier Wants Your Phone System Business too

cowboys

IMPORTANT ALERT TO ALL BUSINESS OWNERS AND MANAGERS: You won’t believe who is now trying to get your company to trust them with your phones!

That’s right folks! The same people that brought  Tampa Bay the worst service and support  ever from a phone/Internet carrier that to my knowledge anyone in this area  has ever seen, now incredulously is sending out invoices to businesses  asking them to also trust them with their phone systems !!

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Tips on Making The Most of Your Voice Mail

man with phoneAs a Telecom professional for over 30 years, the communications technology I have seen most often misused is voice mail.

To help JHB Telephone customers make the most of this tool, here are some guidelines for the best use of voice mail – one of the best friends a company and business professional can have.

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Business Phones Systems Should be Maintained just like Computers

Last week my company’s IT person informed me that security and maintenance upgrades were needed on our main office computer. Like just about all business owners these days without hesitation I authorized him to move forward with it!

Yet when I speak to business owners and managers about taking the same approach with their telephone system most times I get a very different response! This  in spite of the fact that the need and sense of urgency are  very much the same!  The reason I think is first of foremost due to the fact that;

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