Tag: customer satisfaction

  • Callers Who Can’t Reach Someone Go Elsewhere…

    Occasionally I’ll be asked to name the single most important thing a business can do to improve their office’s external communications. My reply to them is always the same: “Simple. Make sure your callers can easily get to a live person.” This answer surprises people but – it shouldn’t. Here’s why: In our experience up to 80%…

  • Now Frontier Wants Your Phone System Business too

    The same people that brought Tampa Bay the worst service and support ever from a phone/Internet carrier that to my knowledge anyone in this area has ever seen, now incredulously is sending out invoices to businesses asking them to also trust them with their phone systems.

  • Restoring Frontier’s Credibility In Tampa Bay

    Restoring Frontier’s Credibility In Tampa Bay

    After an inexcusably rough transition from Verizon, Frontier’s Chairman and other top executives have been making recent statements to the media saying basically that “all is well” here in Tampa Bay

  • The Best Desk Phone EVER…

    I have been working with phones for more years than I can count and I have never seen a better business phone than the Polycom 500/600 IP Phone!

  • Phone Service & Internet Bill over $200? Let us help you pay a lot less!

    Prices are dropping faster than ever ( that I have seen) so why pay more for your monthly phone service?? Personally, I work hard for to help my company be as profitable as possible and I hate the idea of squandering a penny – let alone thousands of dollars per year on unnecessary  expenses -including…