Category: Live calls increase sales

  • Dropped Calls and Sound Quality Issues : Causes and Solutions

    At the very least dropped calls are irritating, and at worst the person on the other end of your call might interpret the event not as a drop, but as a deliberate action (that you’ve hung up on him/her) and become offended.

  • Callers Who Can’t Reach Someone Go Elsewhere…

    Occasionally I’ll be asked to name the single most important thing a business can do to improve their office’s external communications. My reply to them is always the same: “Simple. Make sure your callers can easily get to a live person.” This answer surprises people but – it shouldn’t. Here’s why: In our experience up to 80%…

  • Tips on Making The Most of Your Voice Mail

    As a Telecom professional for over 30 years, the communications technology I have seen most often misused is voice mail. To help JHB Telephone customers make the most of this tool, here are some guidelines for the best use of voice mail – one of the best friends a company and business professional can have.

  • Hosted VOIP Phone Systems – Emancipating Businesses from the PBX.

    Hosted VOIP Phone Systems – Emancipating Businesses from the PBX.

    Here is why Hosted VOIP Phone Systems I believe are the single most dependable choice for businesses today

  • Phone Calls Answered Live Increases Sales

    Occasionally I’ll be asked to name the  single most important thing a business can do to improve their offices communications…, My reply to them is always the same; “Simply answer your office phones in a way that they can easily get to a  live person”  Phone calls answered live increases sales!