Call Center Business Phone Systems
Creating a world-class call center requires both time and careful planning.
JHB can help. We will…
Review all Local Service, Long Distance and Internet Providers. At no charge to you – review all products and services in use from your existing carriers and make sure they meet all technical requirements.
Ensure use of carriers that offer the most affordable services available to you. If not we will recommend a viable alternative.
We know all of the best companies and the products they offer. The success of any call center is built upon the carrier or carriers you use for dial tone and internet, we’ll help you have just that.
Evaluate your communications infrastructure to make sure it’s right. Our professionals at JHB will review it and ensure your cable infrastructure is exactly what’s needed to make or exceed your needs at no cost to you. For new call centers we’ll develop a plan that helps you start right and grow intelligently.
Make sure you have the right equipment.
Ensure flow, functionality and reliability. Before the first phone is ordered you will have clear knowledge of exactly how calls will come in, go out and get transferred with your call center.
Ensure proper interaction and integration with your computers. Our first class IT professionals will analyze your computers and servers helping to set up a phone system that will work seamlessly with them.
Make sure you have the right phones, headsets and other devices. One size doesn’t fit all. We will tailor everything to meet the needs of the individual staff member and executives at your call center.
We’re not just tied to one product. Our professionals can work with a number of different manufacturers and products.
We understand cost is important too. We can work with just about anyone with any budget, offering first class financing options.
Provide World Class support.
Provide fast, reliable personalized service. Down time costs you money, we’ll be there when you need us. In most cases we can remotely check your equipment for fast problem evaluation.
24/7 support is available. Remote, onsite and email support.
Reliability you can trust.
Family Run Corporation. We feel that it’s not just our business reputation but our good family name that’s on the line when our clients call us for service and support.